TERMS OF SERVICE

All Services, Digital Products, and Property

Please read these Terms of Service carefully and in their entirety before purchasing, booking, or using any services, digital products, or physical/intellectual property (hereinafter referred to as the “Materials”). The Materials and their content are owned by Hairloom Extensions & Styling, Inc.

1. Definitions

“Company,” “We,” “I,” “Our,” or “Us” means Hairloom Extensions & Styling, Inc.
“Participation,” “Participating,” “Using,” or “Use” means reading, implementing, trying, or otherwise engaging in the Materials or services.
“You” or “Your” means the client, purchaser, or person using the Materials or services.

2. Consent

By booking services, purchasing, or using the Materials, you voluntarily agree to act in accordance with, abide by, and be bound by these Terms of Service.

3. Disclaimer

By using the Materials or participating in services, you understand that Shaina Campbell is a certified Hair Loss Practitioner, hairstylist, and extension specialist.

All education, recommendations, and information are provided for informational and educational purposes only.
The information provided is not medical advice and is not meant to diagnose, treat, cure, or replace medical treatment. Any suspected medical conditions should be directed to a licensed medical doctor.
Although we make every effort to ensure information is accurate and up-to-date, we do not make representations or guarantees regarding accuracy, safety, or efficacy.

4. Assumption of the Risk

You are solely responsible for your participation and use of the Materials and services. You assume all risks related to your choices, actions, or lack thereof, in connection with the use of the Materials or services.

5. Intellectual Property Ownership

All Materials and content — including but not limited to hair education, scalp education, product recommendations, guides, PDFs, service methods, and business resources — are intellectual property owned by Hairloom Extensions & Styling, Inc. Unauthorized use, copying, distribution, or sharing will be legally pursued to the fullest extent permitted by law.

6. No Sharing

You may not distribute, copy, forward, or share the Materials or service resources with others. Violations will be pursued legally to the fullest extent permitted by law.

7. No Claims Made Regarding Results

Any testimonials, client statements, or examples are for illustration only. They are not guarantees of results. Each person’s circumstances are unique, and we do not guarantee that you will achieve the same outcomes.

We do not guarantee specific financial, health, or business results from use of our services or Materials.

8. No Warranties, Guarantees, or Representations

The Materials and services are provided “AS IS.” We do not make any warranties or guarantees of any kind, express or implied, including but not limited to: future outcomes, results, profitability, or fitness for a particular purpose.

9. Release, Indemnification, Hold Harmless

To the fullest extent permitted by law, you agree to release, indemnify, and hold harmless Hairloom Extensions & Styling, Inc., its employees, contractors, and affiliates from any and all claims, liabilities, damages, or costs related to your use of the Materials or services.

10. Refund Policy

Due to the personal, educational, and/or downloadable nature of services and products, all sales are final unless otherwise specified in writing. If you have any concerns, please email us at shaina@hairloomes.com.

11. Arbitration Clause

If an issue arises that cannot be resolved directly, you agree to submit disputes to binding arbitration with the American Arbitration Association (AAA), before a mutually agreed arbitrator, in accordance with AAA rules. By agreeing to arbitration, you waive your right to a jury trial.

Any arbitration hearing shall be held within 50 miles of Montgomery, New York. The only award permitted shall be a refund of amounts paid to Hairloom Extensions & Styling, Inc. for the applicable service or product. No additional damages (including consequential or punitive damages) may be sought.

12. Limitation of Liability

Hairloom Extensions & Styling, Inc. is not responsible or liable for any damages, injuries, or losses related to your use of the Materials or services. IN NO EVENT SHALL WE BE LIABLE TO YOU FOR ANY INDIRECT, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES.

13. Payment, Purchase, and Payment Plan Terms

When you pay by credit card or other method, you authorize Hairloom Extensions & Styling, Inc. to charge your account for the amount owed. Payment processors such as Stripe, Square, or PayPal may collect your information and operate under their own privacy/security practices. We are not responsible for their independent policies.

14. Severability

If any portion of these Terms is deemed invalid or unenforceable, the remaining provisions remain in effect.

15. Entire Agreement

These Terms constitute the entire agreement between you and Hairloom Extensions & Styling, Inc. regarding services and Materials. No other agreements, oral or written, are binding unless expressly included herein.

16. Choice of Law + Venue

These Terms shall be governed by the laws of the State of New York. Any disputes must be brought in Orange County, NY.

By booking services, purchasing, or participating in the Materials, you signify your agreement to these Terms of Service.

For questions, please contact:
📧 Shaina@hairloomes.com
📍 Montgomery, NY

Updated: August 28 2025